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WHAT IS YOUR SHIPPING POLICY?
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*||HI &AK Standard Shipping||HI &AK 2-Day Shipping||HI &AK Overnight Shipping|
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
FREE SHIPPING FOR ORIGINALS & LIMITED EDITIONS
These canvases are custom hand-made artworks created by me at the time of ordering, they take time and resources. Larger sizes and other special requests are welcome, just get in touch with me. Please allow 3-4 weeks for me to crate your one of a kind custom artwork. I ship with Fedex Ground and tracking information will be mailed to you as soon as it is available. Since there works are custom created on demand, all sales are FINAL. I will however send photo updates to make sure you are happy before shipping the piece.
Original paintings that are available for sale from the website will be lovingly packed and shipped by me personally as soon as the order is placed, please allow 5-7 days for me to get the package ready. Shipping price is based on the size of the artwork and location. If you are local, arrangement can be made for local pick up. Please contact me directly firstname.lastname@example.org if you are interested in purchasing an original work on Canvas. I ship with Fedex Ground and tracking information will be mailed to you as soon as it is available.
WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?
Can I cancel my order?
All print sales are final. Please contact email@example.com as soon as possible if you need to cancel your order.
How long does it take to process a refund?
Processing a refund can take up to 7-10 business days.
How do I return my package?
For a refund or replacement, please contact us firstname.lastname@example.org
Who to contact?
You can reach out at any time sending us a message email@example.com
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!
You can also follow me on my social media pages as I am constantly posting about new work!
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